Privacy Policy

Personal data protection statement

SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) complies with Greek legislation as well as the European Regulation (EU) 2016/679 of the European Parliament for the protection of natural persons against the processing of personal data and for the free movement of such data (General Regulation on Data Protection – GDPR) and is committed to their full implementation towards you.

This policy applies to the personal data collected by the website:

Home

https://farmafriends.gr/

Processing Manager

SIGIRIDOU IRINI MON is responsible for your personal data for this website. I.K.E. (farmafriends.com) with the distinctive title “Farma Friends”, based in Thessaloniki (A Parodos Marinou Antipa Agrotemachio 289 Kalochori). For any information or request regarding the protection of personal data, you can contact the above contact details.

Purpose of this policy.

The purpose of our policy is to capture the following in as simple, comprehensible and concise a way as possible:

• Which of your data do we process through our website, for what purpose and with what legal basis
• How long we store your data
• Who are the recipients of your data?
• What are your rights and how can you exercise them?
• What legitimate interests do we pursue?
• What applies to your consent when it is required
• What applies to personal data collected through cookies

When do you need to give us your personal information?

When you visit our website: (IP address, URL, Browser, OS)

SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) can identify the IP address through which the computer or any other electronic device gains access to the Internet and subsequently to the website of SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com). This is due to the way the internet works and aims to secure networks from malicious activity. For the same reason, this function collects information about the type of browser and the operating system (windows, android, iOS, etc.) of the user. This information cannot identify you directly and is stored for the minimum period necessary for network security. The specific information does not require your prior consent before downloading, as it is necessary for the safe operation of each website.

Information stored automatically – cookies

H SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) uses cookies for the proper operation and presentation of the website to you, the measurement of traffic and the reception of relevant statistics and the storage of your preferences.

Cookies are small data / text files that are stored on your computer’s hard drive by your browser.

Cookies and other similar tracking technologies are governed by the e-Privacy Directive EC 2002/58, which was incorporated into Greek law by Law 3471/2006, and additionally by EU 2016/679 European Personal Data Protection Regulation (GDPR) but also by Law 4624/2019.

On our website we use cookies of the following categories:

• Necessary

By necessary cookies we mean those that have been evaluated as necessary from a technical-functional point of view, since without them a (secure) connection to the website cannot be made to connect to the website or in general to provide the internet service specifically requested by the user. For cookies of this category, the law does not require your prior consent. For all other categories of cookies and according to Law 3471/2006, no. 4, par. 5, the installation of “cookies” is allowed only if the subscriber or user has given his consent after clear and extensive information, for this reason SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) does not install them unless you give your consent, through the pop-up cookie options window on our website.

• Performance (statistical analysis)

As long as you provide your consent SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) uses cookies for the statistical analysis of the operation of the website, the measurement of traffic and some other elements of the effectiveness of the operation of the page, which are provided to us in a form that cannot identify you directly. These cookies are performance analysis/logging cookies that allow us to collect anonymous information about how visitors use our website. These cookies can tell us how many visitors use the site, the time and duration of access, and also provide information about how visitors navigate through

various parts of the website. This information helps us improve the way our website works. It is anonymous information and does not contain personal data.

If you do not accept these cookies your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. Website operation will not be affected.

· Cookies from video service providers (Google, Vimeo, DailyMotion etc.)

These providers may place cookies on your device if you watch videos on our website that they provide to us as an external service.

If you disable these cookies, you may not be able to view embedded videos from our website.

· Cookies from social networks

Third-party social networks may place cookies on your device if you choose to share material from our website with them by clicking one of the embedded share buttons.

If you disable these cookies, the “Share” function will not be available.

· Commercial promotion

Marketing cookies are used to track visitors to websites. The purpose is to serve ads that are relevant and attractive to the user. They are installed only if the user gives his prior consent, choosing to be active.

· A detailed table with the cookies of the website, the function of each one, the provider and their duration, you can see by clicking on the relevant tab “COOKIES SETTINGS”, which is located at the bottom of our website, from which you can also, per at any time to change your choices regarding the cookies you accept.

When you send us messages through a contact form

You can submit your message to SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) through the contact form. For this purpose, you will need to provide your name and email address so that we can contact you to respond to your message. We collect your data based on your request to respond via your message, in order to respond to you in relation to a contract for our services or product supply for which you have requested information or ordered, or based on our legitimate interest to respond to messages of any kind that you send us.

In case you choose to contact us using the contact form, none of the data you provide will be stored by this website or transferred / processed by anyone. Instead, the data will be entered into an email message and sent to us. Email content is encrypted before it is sent over the internet to travel securely and is decrypted by our local computers and devices after it is received. We will keep your message in our electronic mailbox for six months from the last communication.

Automated decision making

We do not use your personal data to make automated decisions that may have legal or other significant consequences for you, nor do we profile you based on your personal data.

What are your rights under the General Data Protection Regulation (GDPR)?

RIGHT OF ACCESS AND CORRECTION

You have the right to know whether the personal data concerning you has been or will be the subject of processing and in any case to demand from SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) correcting your personal data if it is inaccurate, or completing it in case of deficiencies. When updating your personal information, you may be asked to verify your identity before we can fulfill your request.

RIGHT OF PORTABILITY

You can receive your personal data in electronic form. This right of yours applies:

A) if you provided them yourself

B) either by giving your consent

C) either for entering into a contract with us.

You will receive them in a structured, commonly used and machine-readable format (i.e. a type of electronic file widely used and easily readable by common software), and transmit or request that we transmit them to another controller, provided that this, not to adversely affect the rights and freedoms of other persons.

RIGHT OF DELETE

Under the conditions of the law, you can request the deletion of your personal data, as well as in specific cases the limitation of the processing that they are subject to. Personal data that we must retain cannot be deleted due to legal obligations.

RIGHT TO OBJECT

You have the right to object at any time to the processing of data concerning you.

This right of yours applies if the reason for their processing by us is our legitimate interest and you have an objection due to any particular situation of yours (for personal, professional or social reasons).

RIGHT OF LIMITATION

You have the right to request the restriction of processing of your data.

This will apply if you dispute the accuracy of your data and until we verify it, when you consider the processing to be unlawful, when we no longer need it, or when you have exercised the right to object.

RIGHT OF TERMINATION

You have the right to file a complaint with the Personal Data Protection Authority if you believe that your data is being processed unlawfully. The Authority recommends that you first contact us to submit any complaint or request. You can do it for free by emailing our Data Protection Officer at info@e-farma.gr. We will make every effort to satisfy your request. In case you are not satisfied with our answer, you can submit your complaint to the Authority (Kifisias Street 1-3, 115 23 Athens, tel. 210-6475600, www.dpa.gr, email: complaints@dpa.gr ).

How to exercise the above rights:

To exercise your rights, as well as for any information regarding the processing of your personal data, you can submit a request to info@e-farma.gr. we will handle your request confidentially, in accordance with the law.

We may need to ask you for identification before responding to make sure someone else is not exercising your right.

As a general rule, your request will be granted within one month of its receipt, or if it is particularly complex, you will be informed about it at least within a month for the delay that the complexity of the request may entail.

The information and all related actions in response to your requests are provided free of charge, unless excessive or repetitive.

Retention time of your personal data

Your personal data is kept only for as long as is necessary for the purpose for which it was collected, according to the distinctions above.

Who may be recipients of your personal data?

v Only authorized employees and executives of SIGIRIDOU IRINI MON have access to the data. I.K.E. (farmafriends.com), whenever this is necessary. We may need to give controlled access to your data on a case-by-case basis to our partners, who provide their services to us (such as website hosting providers, website management providers, IT support providers, our website function providers, etc.) if their services are necessary for our operation and your service. All our partners are contractually bound to us to protect your personal data and are committed not to disclose it to anyone else.

In any case, your personal data will not be transmitted or disclosed to anyone for marketing purposes, without your prior express consent.

Transfers to third countries

Your personal data is not transferred to third countries outside the EEA or to international organisations, which do not enjoy a decision of adequacy for the protection of personal data, unless the safeguards provided for by the GDPR are observed (for example by signing standard contractual clauses in combination with additional technical and organizational measures such as data encryption). Our servers are located within the EEA.

Security of your personal data

SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) makes every effort to safeguard the security of your data from unauthorized or illegal processing and accidental loss, destruction or damage. In the context of the protection of the data we process, we apply a series of appropriate technical and organizational measures, we adopt internal security policies, we train our staff appropriately, who are committed to maintaining confidentiality and privacy, while we use a series of technologies that ensure the security of of your data (e.g. SSL certificate, encryption, certified hosting providers). As mandated by information security and data protection principles, technical and organizational security measures are regularly monitored and, if deemed necessary, updated and adapted to new best practices. However, no information system is 100% secure. In any case, SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) has planned to prepare a plan to deal with any incident of violation, in order to eliminate or limit the consequences of , according to which if a high risk to your rights or freedoms is created, you will be informed immediately.

Update and modification

SIGIRIDOU IRINI MON. I.K.E. (farmafriends.com) reserves the right to modify / update individual sections of this Policy, without any obligation to notify you beforehand. Please always read the Privacy Policy before using our website, so that you are informed of the current version of the Policy, in case any modifications or updates have been made.

This Policy was last updated: January 2023